Sales Policy

Effective Date: February 10, 2025

At Glimmering Jewel, we are committed to offering high-quality jewelry and a seamless shopping experience. Our Sales Policy outlines the terms and conditions that apply to all purchases made through our website or in-store. By placing an order, you agree to the following terms:

1. Pricing and Availability

  • Prices: All prices listed on our website or in-store are in U.S. dollars and are subject to change without notice. Prices at checkout are the final prices you will pay, including any applicable taxes.
  • Availability: We strive to keep our products in stock, but availability is not guaranteed. If an item is out of stock or unavailable, we will notify you promptly and provide options for alternative products or a full refund.

2. Ordering Process

  • To make a purchase, select the items you wish to buy and proceed to checkout. You will need to provide your billing and shipping information to complete the order.
  • After placing an order, you will receive an email confirmation with your order details. Please review the confirmation for accuracy and contact us immediately if there are any errors.
  • Orders are subject to acceptance, and we reserve the right to cancel an order at any time, including but not limited to situations where the item is out of stock, pricing errors occur, or fraud prevention measures are triggered.

3. Payment Methods

We accept various payment methods, including:

  • Credit cards (Visa, MasterCard, American Express, Discover)
  • Debit cards
  • PayPal
  • Other secure payment methods (as specified at checkout)

Payment is processed at the time of order placement. By submitting your payment details, you authorize us to charge the applicable amount for your order.

4. Shipping and Delivery

  • Shipping Costs: Shipping charges will be calculated at checkout based on your delivery address and the selected shipping method.
  • Delivery Times: Estimated delivery times will be provided during the checkout process. We aim to process orders promptly, but delivery times may vary depending on your location and the shipping method selected.
  • Tracking: Once your order is shipped, you will receive tracking information to monitor the progress of your delivery.

5. Sales Tax

Sales tax is applicable to orders based on the state or jurisdiction where the item is being shipped. The applicable tax will be automatically calculated and displayed at checkout.

6. Returns and Refunds

  • Returns: We offer a 30-day return policy. Items must be returned unused, unworn, and in original packaging to be eligible for a return. Customized or personalized items are non-returnable unless defective.
  • Refunds: Once your return is processed and accepted, a refund will be issued to the original payment method. Refunds typically take 5-10 business days to appear in your account, depending on your bank or payment provider.
  • For more details on returns and refunds, please refer to our Return and Refund Policy.

7. Promotions and Discounts

  • Discounts: From time to time, we may offer discounts, promotions, or special offers. These offers may be limited to specific products or timeframes and may not be combined with other promotions.
  • Promo Codes: If you have a valid promo code, you may apply it at checkout. Only one promo code can be used per order, and it must be applied before completing the purchase.

8. Gift Cards

  • Purchase: Gift cards can be purchased in various denominations and used toward purchases on our website or in-store. Gift cards are not redeemable for cash and cannot be refunded.
  • Expiration: Gift cards do not expire unless otherwise stated.

9. Order Cancellations

Once an order is placed, it may not be canceled unless there are exceptional circumstances, such as incorrect pricing or product availability issues. If you need to cancel an order, please contact us immediately, and we will do our best to accommodate your request before the order is processed.

10. Limitation of Liability

Glimmering Jewel is not responsible for any indirect, incidental, or consequential damages arising from your use of our products or services. Our liability is limited to the total amount paid for the product or service in question.

11. Changes to the Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, and the effective date will be updated. Please review this policy periodically to stay informed about our terms and conditions.

12. Contact Us

If you have any questions or concerns regarding our Sales Policy, please feel free to contact us: