Delivery Policy

Effective Date: February 10, 2025

At Glimmering Jewel, we strive to provide a reliable and efficient delivery experience for our customers. Our goal is to ensure that your order arrives on time and in perfect condition. Please read our Delivery Policy for detailed information about shipping methods, delivery times, and other related information.

1. Shipping Methods and Delivery Times

  • Domestic Shipping (U.S.): We offer multiple domestic shipping options, including standard, expedited, and express shipping. Delivery times vary depending on the shipping method selected:

    • Standard Shipping: Typically arrives in 5–7 business days.
    • Expedited Shipping: Typically arrives in 2–3 business days.
    • Express Shipping: Typically arrives in 1–2 business days.

  • International Shipping: We also offer international shipping to select countries. Delivery times vary based on the destination, shipping method, and customs processing. International orders typically arrive within 7–21 business days. Customers are responsible for any applicable customs duties, taxes, or import fees.

  • Delivery Times: The estimated delivery time will be provided at checkout. Please note that while we strive to meet these estimates, delivery times may vary due to factors such as customs processing, local postal services, weather conditions, or shipping carrier delays.

2. Order Processing Time

  • Orders are typically processed within 1–2 business days after payment is received.
  • Orders placed after 5:00 PM EST, on weekends, or on holidays will be processed the following business day.
  • During busy seasons (such as holidays or promotions), order processing times may be slightly longer, but we will strive to ship orders as quickly as possible.

3. Shipping Costs

  • Domestic Shipping: Shipping costs will be calculated at checkout based on your delivery address and the shipping method chosen. We offer competitive rates to ensure that shipping is as affordable as possible.

  • International Shipping: Shipping charges for international orders will be calculated at checkout and depend on the destination country and the selected shipping method.

  • Free Shipping: We occasionally offer free shipping promotions for orders that meet specific criteria. Details of these promotions will be provided on our website or at checkout.

4. Order Tracking

  • Once your order has shipped, you will receive an email with tracking information so that you can monitor your package’s progress.
  • Please allow 24–48 hours for tracking information to be updated after the order has been shipped.

5. Shipping Restrictions

  • P.O. Box Addresses: We can ship to P.O. Box addresses within the U.S., but some expedited shipping methods may not be available for P.O. Box deliveries.

  • International Restrictions: Due to various shipping restrictions, some products may not be eligible for international shipping. If your order cannot be shipped to your location, we will notify you and provide alternative options or offer a full refund.

6. Shipping Delays

  • While we make every effort to ship your order promptly, delivery times may be affected by factors beyond our control, such as severe weather conditions, postal service delays, or customs processing for international orders.
  • If your order is delayed or you encounter any issues, please contact us at info@glimmeringjewel.com, and we will do our best to resolve the situation.

7. Damaged or Lost Packages

  • If your order arrives damaged or is lost in transit, please contact us immediately at info@glimmeringjewel.com. We will investigate the issue and, depending on the circumstances, issue a replacement or refund.

  • Please retain the original packaging and product as they may be required for claims with the shipping carrier.

8. Incorrect Shipping Information

  • Please ensure that the shipping address you provide is correct. We are not responsible for delays or misdeliveries caused by incorrect or incomplete address information.
  • If you realize that you’ve entered incorrect information after placing your order, please contact us immediately at info@glimmeringjewel.com, and we will do our best to correct it before the order is processed.

9. Contact Us

If you have any questions or concerns about delivery, shipping, or tracking, please don’t hesitate to contact us: